St Wilfrid’s Hospice Cookies Statement
June 2024

We use cookies to help identify you when you visit our website. Gathering cookies allows us to make our website more useful to you, as well as making it easier to find our website again.

What is a cookie?

A cookie is a name for a HTTP web file, often made up of numbers and letters, which, with your permission, is placed on your computer, laptop, mobile or tablet device when visiting a website. Each cookie stores information on what you have done during your visit to individual websites, which can be retrieved in the future. Enabling cookies allow us to identify you from other website users in the future, giving you a more personal and tailored website experience.

When visiting stwh.co.uk you will be given the chance to accept or decline cookies when you first visit our website. If you want to update what cookies you accept, or change your acceptance at any time, you can do so within the Privacy and Security section of your chosen browser.

It is important to note there are some cookies that cannot be turned off. These cookies are called ‘Strictly Necessary’ and are listed below. If you decline any of our cookies at any time, we will only store the ‘Strictly Necessary’ cookies.

What cookies do we use?  

We use the following cookies:

Necessary Cookies:
These cookies are essential for websites to perform basic functions which cannot be turned off. The cookies will help the website remember who you are and help you perform basic actions, such as being able to add an item to your shopping basket such as an entry to one of our events, or providing security questions.

Analytical & Performance Cookies:
These cookies allow us to monitor how our website is performing and how visitors engage with our website. This allows us to measure and improve the performance of our website, ensuring we’re providing a website experience that works the best it can. These cookies are set by ourselves and third-party providers and may be switched off. You will be able to see which cookies are set by us (1^st party) and which cookies are set by third parties within Privacy and Security section of your chosen browser.

Functional Cookies:
These cookies do not collect or store any data. Instead, these cookies are stored on a website browser that helps the website function properly by remembering user preferences such as language, your name, region. They are designed to improve your user experience on our website and will either be set by ourselves (1^st party cookie) or third-party providers we work with. Functionality cookies can be turned off within the Privacy and Security section of your chosen browser.

Advertisement Cookies:
These cookies help track users’ actions and help identify users as they move through different websites. They allow us to build a profile of what each user’s interests are, and therefore allows personalised content to be shown to each user on other websites and social media platforms. Advertisement cookies allow us to measure the effectiveness of our online marketing efforts, reporting on what actions have been taken by visitors. This information is used to ensure marketing efforts are effectively executed to what’s relevant to our supporters. These cookies are also helpful in finding us other people with similar interests to yours, meaning we can target these people with content that may be on interest to them. Advertisement cookies are set by third-party providers who we have chosen to work with and can be turned off within the Privacy and Security section of your chosen browser.

Uncategorized Cookies:
These are cookies that hare being reviewed and haven’t been assigned a cookie category yet.

It is important to note, that by turning off your Performance, Analytical and Functionality cookies, some of all of our website services may not function properly.

Cookies we use:

In the section labelled Cookies List we provide more information on the individual cookies we use, what they are used for, how long they remain on your device, who’s placed that cookie and what category they fall into.

It is important to remember the following terms:

1^st Party Cookie: A cookie that has been set by us, and are only used by our website when you visit stwh.co.uk

Third Party Cookie: A cookie that has been set by our chosen providers.

Third Party Cookie:

Some of the cookies we use are not related to St Wilfrid’s Hospice’s website. Instead they are delivered from websites such as Facebook, Youtube and Instagram. This is because some of out website content contains content from these websites. If you decide to decline third party cookies, some of the content from these websites may not work when you view our website.

Please note, St Wilfrid’s does not govern third party cookies. For more information about these cookies and the relating websites’ Privacy Policies, please visit their websites directly.

Tracking Technologies:

Our priority is creating a positive user experience on our website, therefore we also use first- and third-party technologies called pixel tags. These tags will improve the quality and experience across our website, emails and other forms of digital advertising, while providing us with insight on how effective our marketing campaigns are.

These technologies will help us:

This insight allows us to take a view on how we are performing online, while improving our experience for you.

Email tracking is also something we may do. This is commonly known as implementing a ‘tag’ (also known as a tracking pixel) on our emails we send out to you. This tag allows us to see how effective our email marketing activity is.

Managing your cookie settings:

You can change your cookie preferences by visiting our Cookies Preferences Centre which you can find by clicking on the blue Cookies icon at the bottom right on our website screen. Alternatively, you can update your cookie preferences by visiting the Security and Privacy section of your web browser. In most browsers you can find this section under Settings or Help.

If you would like to manage third-party cookies independently, you can refer to the Cookies List to identify which cookies you would like to manage, before visiting the respective websites for further information.

For more information on cookies, please visit:

https://www.aboutcookies.org/

https://ico.org.uk/for-the-public/online/cookies/

Policy Changes:

This policy may change to reflect changes in law, ICO guidelines or the way we work.

Cookies List: