Inpatient care

The Hospice has been furnished to a high standard with specialist equipment to aid your comfort and support independence.

Your privacy and dignity are very important to us, and you will be cared for in a single room with an en-suite shower room on our ward.

Facilities we provide include:

  • Digital television and radio
  • Access to Wi-Fi
  • A lockable drawer in a bedside locker
  • Rooms with French doors opening onto a patio and garden
  • A mobile phone is available so that you may receive calls

What to bring with you

It’s important that you bring in all your current medication and any walking aids.

Most people bring in their nightclothes, dressing gown, slippers and toiletries. We encourage you to bring in clothes for when you feel able to get dressed during the day.

Meals

We serve breakfast, lunch and dinner; if required there are snacks and drinks available throughout the day, evening and night. Our chef will visit you daily to check your menu choices and any special dietary requirements you may have. If you would like something that is not on the menu, please ask.

The ward kitchen is an area for you and your visitors to use. We also have our Coffee Shop available.

For Visitors:

Tea and coffee is provided on the Ward for free and there is a coffee shop where you can purchase light refreshments or snacks. Depending on the availability in the kitchen, we may be able to provide you with a meal that we request you pay for using the card machine at Ward Reception.

Visiting

We aim to provide a welcoming atmosphere for patients and their visitors. We ask that visitors are considerate of the needs of other patients, visitors and the calm operation of the Hospice.

We recognise that this can be a difficult time for you and your loved ones, we are here to listen and support you, as well as our patients.

Visiting times are 11am to 10pm– however please be mindful that our patients may be very fatigued and may not want to have visitors throughout this period.

Please enter the ward via the main Hospice entrance and leave via the Ambulance doors next to the ward reception. For security and fire regulations please sign in using the visiting book in Main Reception.

The Main entrance is open Monday to Friday: 8.30am to 5.30pm and Saturday and Sunday: 11am to 3pm.

Please use the Ambulance entrance when the Main Reception is closed, there is a door bell to the right of the doors. There may be times where there is no one at the Ward Reception desk, the staff may be with patients, but we will endeavour to answer the bell as soon as can. In the event that you feel that you are waiting too long please call the ward telephone number 01243 755808 to alert the nursing staff.

Visitors Parking

Onsite parking is free for visitors with easy access to the building. Visitors are asked to keep the ambulance bay at the patient entrance clear. Walton Lane is a narrow country lane and visitors are strongly advised not to park along the lane.