How did we do in 2022 to 2023?

We are committed to providing the best care and services for our local community and staff at the Hospice.

Let’s take a look at how we recently performed in our key areas.

Our Clinical Teams’ continue to deliver vital care while working with patients and loved ones to understand their wishes and experiences of the Hospice.

Post-pandemic learnings have been embedded throughout the Hospice and our Living Well Services are available again with stronger ties to our Family Services teams.

A ‘one team’ approach has been taken to become a truly inclusive organisation and includes the formation of an EDI group and the creation of a Wellbeing Strategy.

Financial stability continues to be a focus. With closer collaboration between departments projects are being monitored with emphasis on budgeting and forecasting.

We continue to collaborate internally and with other hospices in order to improve patient care, work effectively and maximise opportunities in raising vital funds.

Your impact in numbers

Without the support of those in our community, we wouldn’t be able to raise the funds we need to run the Hospice and provide care for those who need it most.

A HUGE ‘thank you’ to everyone who has supported us in any way, shape or form. Here’s a look at how you helped…


raised through your fantastic fundraising efforts and donations. Whether you gave small amounts or large gifts, every £1 does count.


of that was raised by our walkers at our annual Moonlight Walk. Once again, the event was a hoot!


was raised in our charity shops! With 313,000 transactions taking place, every shopper made a difference.


generously donated via Gifts in Wills, making a huge difference to hospice care.

Making a difference

To those who volunteer, thank you for being one of the 528 volunteers working inside, or outside, of the Hospice.

Thanks to the crucial donations and support mentioned above, we were able to care for 323 patients at any one time.

We continued our close relationship with Chichester and Portsmouth Universities, working with student nurses who gave us 2280 hours of support.

An amazing effort from all those in our community. We appreciate every one of you, you really do make all the difference.

Let’s talk finances

As an independent charity, we receive a percentage of our costs from a small NHS grant. The
remainder is raised by the generosity of our supporters, donors, and shoppers through fundraising
events, major donations, shopping sprees, and educational course fees.

Here’s a snapshot of where our vital funds come from and where they go.


1% 1% 1% 30% 18% 21% 28%

To learn more about each section, hover and/or click on the labels below.

  • Legacies

  • NHS Income

  • Fundraising

  • Educations Misc Income

  • One-off Government Grants

  • Retail

  • Investment Income


1% 24% 10% 65%

To learn more about each section, hover and/or click on the labels below.

  • Charitable Activities

  • Fundraising Costs

  • Retail Expenditure

  • Governance

Making a difference - Highlights from the Hospice

With so many great achievements from around the Hospice, we wanted to shine a light on some of the great work our staff and volunteers have achieved in 2022 to 2023.

1,655 supportive calls made to patients and loved ones by our Community Support Team, a fantastic volunteer-led service.

The Bereavement Support volunteer service undertook over 650 supportive calls and face-to-face contacts.

The Ward provided 3,594 occupied bed days.

108 patients received direct care from our Hospice at Home team in their homes during their last few weeks of life.

58% of our patients who were dying, died in their own home environment which is where they preferred to be.

Relaunch of the Breathe Well programme which has successfully supported 24 patients who were struggling to breathe well.

4,000 donations were made in 35 hours for our Make Double the Difference Campaign! Raising a whopping £307,000.

470 walkers grabbed their walking boots and took part in our Moonlight Walk.

Over 100 volunteers joined forces with the Fundraising Team to support them across a variety of events throughout the year.

551.8 miles were run in aid of St Wilfrid’s. Our fabulous supporters took part in the London Marathon, Great South Run and the Inflatable 5k clocking up hundreds of miles.

11 hair-raising sky dives took place and 15 music events interrupted the sound waves.

Thank you to all our fabulous fundraisers!

£2.45 million raised in our shops selling donated items!

£98,000 raised through Gift Aid, an impressive 24% increase on the previous year.

Our highest selling item sold for £2,056 at auction. It was a fabulous Shopride Flagship Mobility Scooter!

We diverted approximately 55,000 kilos of textiles from landfill.

We have 335 active volunteers working within Retail – thank you to every one of them!

99.5% of our evaluations are rated ‘excellent’ or ‘good’ – a great achievement by our Education staff!

595 individuals took part in our Education sessions.

2 posters accepted and presented at Hospice UK Conference 2022.

10 In-house training sessions were provided with our HR department on Equality, Diversity and Inclusion.

9,646.5kg of clinical waste sent off for incineration.

8,736kg of general waste sent off for power and heat.

2,229kg of mixed dry recycling.

3,432kg of card sent off for recycling

Reduced staff turnover by over 7% on the previous year – a fantastic effort from our HR team on improving employee satisfaction and engagement.

Sickness absence reduced to 5%.

96% completion of mandatory training achieved by staff – thank you to all staff for showing commitment in these areas.

90 additional DBS checks on staff.

How you can make an impact


Every £1 spent in our shops, or item donated no matter how big or small helps to provide care to those in our community who need it most.


Without our volunteers, St Wilfrid’s wouldn’t be able to operate in the way we do. If you could spare an hour, a weekend, or more, you’ll become part of a fantastic community offering vital support to local lives.


Every donation counts at St Wilfrid’s. Whether it’s £5 to cover the costs of a nourishing meal or £27.57 to cover the costs of a Hospice at Home nurse’s salary for an hour we are truly grateful.

Make a difference to local lives

By donating, you will be helping to put a smile on someone's face. Your donation could help pay for a wonderful cooked meal or care in their home to keep them comfortable.

Choose a donation amount:


Read our stories


Alison’s Puppy Day

Read story

Victoria’s Bowel Cancer Journey

Read story

Hazel’s Story – Volunteering in HR and on the Ward

Read story

Angie’s Story – My 11 years experience as a Hospice supporter

Read story

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