Making a difference to local lives
Our purpose is to provide high quality specialist palliative and end of life care in our community, in collaboration with the NHS and other local services
Patients, loved ones, supporters and colleagues receive the best care with us. All are listened to, receive acts of kindness as and when it is needed and are treated with respect and empathy as individuals, regardless of circumstance.
Patients, loved ones, supporters and colleagues interact with us at our best. They know we will have learnt from our experiences, and make improvements in practice.
Patients, loved ones, supporters and colleagues are treated with authenticity and with their best interests at the forefront. They are respected and feel they can trust in our honesty.
Patients, loved ones, supporters and colleagues are treated in a professional manner; they can rely on us to be proactive, supportive and take responsibility. They view us caring for each other and taking a collective responsibility for our resources and the environment.
Patients, loved ones, supporters and colleagues enjoy feeling part of our team and that we will be successful together, sharing the same aims and goals, feeling communicated with and understanding our role in supporting them.
Our patient promise
We are committed to making a difference to our patients, their loved ones and all of our supporters.
Having St Wilfrid’s those last two days made all the difference. We can actually remember our last shared laugh with Mum – with us riding the stair lift up and down sharing and spilling cups of tea on the way up and down, with mum listening in from her bedroom. It’s those simple little moments that take you back and you can cherish ever afterward.Dev