Senior Management Team

Lois Howell

Chief Executive

Lois is a solicitor by background, and worked mainly in local government and the NHS across Sussex, Hampshire, the Isle of Wight and Kent before joining St Wilfrid’s in April 2023.  Lois has also spent time working with national and international commercial healthcare clients on the introduction of effective quality and risk management systems.   She has extensive Board level experience in clinical and corporate governance, and in healthcare regulation, and has been responsible for running NHS charities. 

Lois’ passion, however, is for building, developing, and delivering excellent services for patients, their friends and families, and for making St Wilfrid’s a great organisation for which to work and volunteer.

“I am very privileged to be part of the St Wilfrid’s team – there’s such an amazing combination of clinical, operational, professional and volunteer excellence.  The services we deliver, together as a team, make an enormous difference to the communities we serve.  I’m proud to be leading St Wilfrid’s commitment to reach more people, deliver continuing improvements to quality, and to making the service sustainable in the long term.”

Claire Magee

Medical Director

Claire studied medicine at Cambridge and Oxford Universities. She has worked in palliative medicine since 2009, starting her training in Wessex before moving to the West Midlands. During her training she undertook an MSc in Palliative Care at King’s College London and spent time in Uganda supporting the development of a palliative care degree course and the integration of new palliative care services.

She completed her training in 2014 and began her consultant career in Coventry where she led an NHS community palliative care team. She worked closely with the local hospices and held a role with the CCG.

Claire grew up in Emsworth and in 2019 she chose to move back to the area with her young family, joining the medical team at St Wilfrid’s. She brings her knowledge and experience of community palliative care and is passionate about providing end of life care to the local community.

Helen Edson

Director of Finance

Helen is a qualified Chartered Accountant with over 20 years experience in the Charity sector, She joined St Wilfrid’s in April 2015 as Head of Finance.

Helen’s professional training and experience provides a good understanding of the many specific challenges facing a Charity from funding to Gift Aid, as well as the day to day challenges facing any organisation. Helen aims to use her knowledge and experience to contribute to the provision of quality end of life care, and enjoys working in a team that is so supportive of each other whilst focussed on delivering quality, professional care to people at the end of their lives.

Suzy O’Callaghan

Director of Clinical Services

Suzy brings with her extensive experience from a range of health care settings. Having grown up in a military family she eventually pursued a career in nursing and during her time as a student nurse joined the Army Reserves.

Following a specialist career in adult and children’s neuroscience, Suzy was offered an opportunity to lead a rehabilitation service for children with acquired brain injury in Bath. It was during this time she says that she really got to understand the value of close Multi- Disciplinary Team working.

After working for a period with the Defence Medical Services, Suzy was recruited to a Head of Clinical Services post at St Margaret’s Hospice, Somerset where she was responsible for the Nursing and Therapy services across South Somerset and the Mendips. Just before taking up the St Wilfrid’s role, Suzy was at Weldmar Hospice in Dorset where she was responsible for the delivery of community and In Patient Nursing and Therapy Services for West Dorset.

Rachael Tout

Director of Income Generation

Rachael has 20+ years of commercial marketing experience across multiple sectors including food and beauty. She joined St Wilfrid’s during 2020 and is honoured to work with such an important local charity.

Rachael has responsibility for our retail, fundraising and marketing and communications functions within the organisation which contribute almost 80% of the income of the Hospice. These highly committed teams work together to generate funding for, and awareness of, our charity. This income supports the Hospice to deliver care to our local community.  

Building relationships with our amazing local supporters and growing support across our fundraising activities and in our shops will help to secure sustainable income, enabling St Wilfrid’s to continue providing expert palliative care for local people into the future.

Cat Horlock

People Director

Cat brings her 15+ years of HR experience to the role of People Director at St Wilfrid’s Hospice. Joining us from the engineering sector, Cat has a passion for building strong networks and relationships that bring people together. Cat’s remit includes the HR function which takes care of our staff, and overall responsibility for Voluntary Services which supports our over 400 volunteers. Without our people St Wilfrid’s wouldn’t be able to function to support people with life limiting and terminal illness in our local community.

Cat enjoys learning about what inspires our staff and volunteers to work with St Wilfrid’s, improving their experience and working with the Senior Management Team to ensure there’s a voice at the table for our people.  She looks forward to working in collaboration with other Sussex hospice HR leads to innovate services, and aims to become an employer of choice locally.

Cat supports our HR and Voluntary Services Team to make a difference to patients, loved ones, and our team every day.

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