We have a team of Clinical Nurse Specialists (CNS) who work closely with your GP and NHS community teams along with other health care agencies.

They will visit you at home (or may see you at our Living Well Centre) and help you manage your symptoms and provide emotional support helping you and your family with any difficult concerns.

Our team is available from Monday to Friday from 9am to 5pm. However, if you need help and advice at weekends between 9am and 5pm you will be able to speak to one of the team over the telephone.

The aim of our team is to make sure you have access to all the services you may need and help you make decisions about your current and future care.

If appropriate, our CNS can facilitate admission to our ward, providing there is availability. They will work closely with other healthcare professionals and may refer you to other Hospice services such as physiotherapists, occupational therapists or counsellors. If you are under the care of the Hospice and approaching the last few weeks of your life, you may choose to stay at home to be cared for.

Our team aim to provide nursing care and support with your hygiene needs, helping you to feel comfortable and in control of your symptoms as well as feeling supported alongside your loved ones. We work closely with your community nurse, GP and other community services and may sometimes need to share care with others.

Practical tips to help

We recognise that we are guests in your home. In order to assist with your care we would appreciate that:

•            Your Community Nurses’ notes are available

•            Our team have access to bed linen and towels for the patient

•            That they also have access to a toilet and handwashing facilities

•            Our staff are given a smoke free environment to work in