Terms and conditions for Education Courses

Course Fees

Payment is required prior to attendance. 

Cancellations

If a registered delegate is unable to attend the study event he/she should telephone the education department on 01243 755830 between the hours of 8am and 5pm Monday-Thursday, or 8am-1pm Friday, followed by email confirmation of the cancellation to education@stwh.co.uk.

Provided a cancellation is made 7 days or more before the start of the study event any fees received will be refunded.  If the notification is received less than 7 days prior to the event then no refund will be made, however the registered delegate can substitute a named delegate to attend in his/her place. If a substitution is not agreed then the full cancellation fee will apply and there will be no refund of any monies previously paid.  

We will on occasions find it necessary to cancel an event, when this need arises we are committed to taking positive steps to alert you to the cancellation as soon as possible. Please note that we are unable to reimburse the cost of pre booked travel or any other costs incurred by the delegate in connection with the cancelled course.

Data Protection

St Wilfrid’s Hospice maintains databases for course management and marketing purposes.  Contact details are held and may be used as a basis for a mailing list to promote future courses (this information is not made available to other organisations).