Licence Registration Number: 3815/23/00763/GASSL

Proceeds from St Wilfrid’s Hospice (South Coast) Limited small society lotteries contribute to the services of St Wilfrid’s Hospice, Chichester.

St Wilfrid’s Hospice (South Coast) Limited Non-Commercial Society Lottery Terms and Conditions” will cover each of the raffles that St Wilfrid’s Hospice promotes under its Local Authority Licence. These Terms and Conditions state the general prizes offered for the raffle. All prizes are clearly printed on each ticket, and all marketing literature (including our website) will clearly state all prizes offered for each raffle.

In the case of any special promotion associated with any raffle as above, for example a speedy response raffle, any qualifying criteria and entry dates will be clearly stated in the literature associated with that raffle.

Each raffle costs £1 per ticket to enter.

Prizes for our Winter Raffle are as follows:

Buying Tickets and Prizes

Tickets are made available by post, online, by Hospice Supporter Groups and at St Wilfrid’s Hospice, Chichester.

Winners of the first three prizes will be telephoned (assuming a contact number has been recorded) informing them of their win, otherwise they will be informed in writing. Prize winning ticket numbers and the city or town of the winner will be published on our website (www.stwh.co.uk). Prize winners may be asked by the Hospice to assist in publicity, but they are under no obligation to do so.

Prizes will be in the form of cheques or bank transfer – each made payable to the winner as identified on the ticket stubs – and posted to the winners. Please allow one to two weeks after the raffle for receipt. Only raffle entries supported by a valid payment can qualify for the raffle draw.

The closing date for entry to each raffle is published on the tickets and any literature associated with the raffle. Monies received after the closing date or the draw date will be considered as donations. It must be appreciated by entrants that St Wilfrid’s Hospice cannot accept liability for the loss or delays in any communication sent by post or for any delays in the banking system.

Data Protection

All information is held in accordance with the Data Protection Acts and a full privacy statement is available on our website, https://stwh.co.uk/privacy-statement/

Age Verification

The requirements of the Gambling Act 2005 mean that entrants must be 18 years old, or over, to enter any raffle. It is an offence for anyone under the age of 16 to participate in any raffle; tickets should not be purchased for, on behalf of, people underage.

By purchasing raffle tickets purchasers are agreeing to St Wilfrid’s Hospice carrying out checks in any way it may be deemed appropriate. This may include reference to credit and government agencies. 

Online Raffle

We have partnered with RafflePlayer.com who are owned and run by CFP Lottery and Raffles Ltd, an External Lottery Manager, who is licensed and registered with the Gambling Commission under the Gambling Act 2005 www.gamblingcommission.gov.uk, account number 584. The Raffleplayer.com platform complies with all relevant codes and remote technical standards.

To enter the online raffle an entrant must self-certify that they are the required age to play. A confirmation email will be sent to the entrant confirming their numbers in the draw and thanking them for their participation. Random age verification checks are carried out at regular intervals. If an entrant is found to be under the required age their payment will be returned, and they will not be entered into the draw.

Entries must not be bought on behalf of somebody else.

In order to promote responsible gambling, it is recommended that no more than 30 chances are to be purchased per person for the Raffle.

Material changes to this raffle are not predicted to happen, but if this occurs you will be notified by email 14 days in advance of any changes.

Cancellation and or Refunds

There are no refunds allowable on ticket purchases, and it is not possible to cancel your entry into any raffle once payment has been made.

Complaints or Disputes

All complaints and disputes will be dealt with in accordance with our policy, a copy of which is available from the St Wilfrid’s Hospice Fundraising and Communications department or the Hospice website. In the event that a complaint or dispute cannot be resolved then it will be referred to arbitration – The Independent Betting Adjudication Service Limited (IBAS).

Self-Exclusion

Any requests to be self-excluded from the St Wilfrid’s Hospice (South Coast) Limited raffles must be in writing and may be made by email to fundraising@stwh.co.uk

Right to Amend

St Wilfrid’s Hospice reserves the right to amend or modify these Terms and Conditions and will ensure that customers are notified of changes 28 days before they come into effect.  

Raffle Draw

The raffle draw will be conducted jointly by RafflePlayer.com and St Wilfrid’s Hospice.

RafflePlayer.com is operated by CFP Lottery and Raffles Limited, an External Lottery Manager licensed and registered with the Gambling Commission under the Gambling Act 2005 (account number 584). Further information is available at www.gamblingcommission.gov.uk.

St Wilfrid’s Hospice is registered with Chichester County Council and holds a valid local authority licence for raffles. This raffle is promoted and drawn under that local authority licence.

St Wilfrid’s Hospice (South Coast) Limited. Registered Charity in England and Wales No. 281963. Registered as a company limited by guarantee in England and Wales No. 01562110

www.stwh.co.uk

Responsible Gambling

GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. Further support can be found on the GamCare website https://www.gamcare.org.uk/

December 2025