What is echo?

Supporting you and your family towards the end of your life

echo (end of life care hub for coastal West Sussex) is here to support you at what can often be a very difficult time for you and your loved ones.

Further information can be found on the NHS website here.

How will Echo help me?

Echo nurses will be able to give you some advice and support over the telephone. If they are not able to advise you themselves, they will consult with other specialist nurses and doctors to help you.

Echo nurses will also be able to ask other services to respond to your care needs or will advise and direct you or your relative or carer to other services that can help you.

When and where can I use Echo?

You, or your relative or carer, can contact Echo 24 hours a day, every day of the year, if you need advice or support:

  • If your condition or needs change and you/your relative or carer are not sure what to do
  • If you need advice about accessing equipment or practical care support
  • If you are entering the end phase of your life or have received a diagnosis of a life limiting illness
  • If you need to know how to access bereavement support

Echo is a service offered to patients and their loved ones across the majority of West Sussex. However, if you are a patient with the Emsworth Surgery you should seek further support by calling 111.

Echo is available for healthcare professionals if they need additional advice, guidance and information about your care.

How are we supporting Echo?

St Wilfrid's Hospice has played a significant role in the planning and delivery of this service. Most importantly, our nurse specialists and palliative care consultants are providing 24/7 advice and support to the Echo nurses.

Our Hospice at Home Team will have a stronger link with the palliative care team at the hospital by providing a service which will help get people out of hospital more quickly so that those who would prefer to die at home are able to do so.

Working alongside our Clinical Commissioning Group, NHS trusts, St Barnabus House and the MacMillan Midhurst team, Echo will deliver care from all local providers.


Further info

Telephone: 01903 254789

Email: sc-tr.echocws@nhs.net

Sussex Community NHS Trust webpage for Echo: www.sussexcommunity.nhs.uk/services/servicedetails.htm?directoryID=22986 

For more information about the Echo service, please download the information leaflet below.