St Wilfrid’s Hospice (South Coast) Limited, Chichester Non-Remote Society Lottery Terms and Conditions

Licence Number: 000-021908-N-321792-001

All proceeds from St Wilfrid’s Hospice (South Coast) Limited non-remote society lotteries fund the services of St Wilfrid’s Hospice, Chichester.

St Wilfrid’s Hospice (South Coast) Limited “Non-Remote Society Lottery Terms and Conditions” will cover each of the raffles that St Wilfrid’s Hospice promotes under its Gambling Commission Licence. These Terms and Conditions state the general prizes offered for the raffle. All prizes are clearly printed on each ticket, and all marketing literature (including our website) will clearly state all prizes offered for each raffle.

In the case of any special promotion associated with any raffle as above, for example a speedy response raffle, any qualifying criteria and entry dates will be clearly stated in the literature associated with that raffle.

Each raffle costs £1 per ticket to enter.

Prizes for our summer raffle are as follows:

  • 1st prize - £2,500
  • 2 prize – donated item, such as Goodwood tickets
  • 3rd prize – donated item, such as a meal voucher 

Prizes for our winter raffle are as follows:

  • 1st prize - £2,500
  • 2nd prize - cash or item to the value of £1,000
  • 3rd prize - cash or item to the value of £500

Note: Raffles may differ slightly from these Terms and Conditions in respect of the prizes offered. 

Buying Tickets and Prizes

Tickets are made available by post, in Hospice Shops, by Hospice Supporter Groups and at St Wilfrid’s Hospice, Chichester.

Winners of the first three prizes will be telephoned (assuming a contact number has been recorded) informing them of their win, otherwise they will be informed in writing. Prize winning ticket numbers and the city or town of the winner will be published on our website (www.stwh.co.uk) and displayed at the Hospice premises within one week of the draw having taken place. Prize winners may be asked by the Hospice to assist in publicity but they are under no obligation to do so.

Prizes will be in the form of cheques – each made payable to the winner as identified on the ticket stubs - and posted to the winners. Please allow one to two weeks after the raffle for receipt. Only raffle entries supported by a valid payment can qualify for the raffle draw.

The closing date for entry to each raffle is published on the tickets and any literature associated with the raffle. Monies received after the closing date or the draw date will be considered as donations. It must be appreciated by entrants that St Wilfrid’s Hospice cannot accept liability for the loss or delays in any communication sent by post or for any delays in the banking system.

Data Protection

All information is held in accordance with the Data protection Act 1998 and a privacy policy is available on our website.

Age Verification

The requirements of the Gambling Act 2005 mean that entrants must be 16 years old, or over, to enter any raffle. It is an offence for anyone under the age of 16 to participate in any raffle; tickets should not be purchased for, on behalf of, people underage.

By purchasing raffle tickets purchasers are agreeing to St Wilfrid’s Hospice carrying out checks in any way it may be deemed appropriate. This may include reference to credit and government agencies. 

Cancellation and or Refunds

There are no refunds allowable on ticket purchases and it is not possible to cancel your entry into any raffle once payment has been made.

Complaints or Disputes

All complaints and disputes will be dealt with in accordance with our policy, a copy of which is available from the St Wilfrid’s Hospice Fundraising and Communications department or the Hospice website. In the event that a complaint or dispute cannot be resolved then it will be referred to arbitration - The Independent Betting Adjudication Service Limited (IBAS).

Self-Exclusion

Any requests to be self-excluded from the St Wilfrid’s Hospice (South Coast) Limited raffles must be in writing and may be made by email to fundraising@stwh.co.uk

Right to Amend

St Wilfrid’s Hospice reserves the right to amend or modify these Terms and Conditions and will ensure that customers are notified of changes 28 days before they come into effect.                            

Responsible Gambling

St Wilfrid’s Hospice (South Coast) Limited is a member of the Hospice Lotteries Association (HLA), which - on behalf of its members - makes a financial contribution towards The Responsible Gambling Trust (RGT) (www.responsiblegamblingtrust.org.uk), which is an organisation set up with the sole aim of promoting and encouraging responsible gambling.

Gamcare is the leading organisation that provides practical help to problem gamblers. Further support can be found on the Gamble Aware website (www.gambleaware.co.uk). 

St Wilfrid’s Hospice (South Coast) Limited is registered with the Gambling Commission (www.gamblingcommission.gov.uk). Personal licence holder: Alison Moorey.

Registered Charity in England and Wales No. 281963

Registered as a company limited by guarantee in England and Wales No. 01562110

www.stwh.co.uk

January 2017